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Problem:
The video is not playing
To
view the Worldbizwatch or CNBC Asia video you must
have Windows Media Player installed on your computer.
Windows Media Player is a free application from Microsoft
used to play videos on your computer. To install Windows
Media Player follow these instructions below.
1.
Click this "Get Windows Media Player"
button. 
2. Select the version from the drop-down
box that corresponds to your operating system. Note:
Do not select any version labeled BETA.
3. Select the language version from the drop-down
box and then click on the Download Now button.
4. In the File Download dialog box, select
Save this program to disk, then click OK.
5. In the Save As window, save the file to
your Desktop.
6. Do not change the name of the file. Click
the Save button.
7. Depending on your modem speed, the download
time may vary. Take note of the file name as you
will need to reference the file once the download
is completed.
When the download has finished, you are now ready
to install the player.
1. Close all applications before proceeding
with the player installation.
2. Locate the file on your Desktop and double-click
it to activate the installation.
3. When the security warning appears, click
Yes to continue installation.
4. The program will display an End User License
Agreement. Click Yes if you agree.
5. After installing the initial program files,
specify your Internet connection speed. Choose between
14.4K, 19.2K, 28.8K, 56KModem/ISDN, 112K Modem/Dual-ISDN,
T1/Lan, or Unknown/Other. If you do not know your
connection speed, ask your network administrator
or refer to your modem documentation.
6. Click OK.
The
Commericals and ViaVid video are in QuickTime movie
format. You may need to download the Apple QuickTime
Viewer to play videos on your computer. A free copy
of QuickTime can be downloaded by clicking
here
Problem:
The video starts playing but keeps pausing part way
through.
The
video you are watching is being streamed over the
Internet to your computer. A slow Internet connection
and/or high Internet traffic will result in the video
pausing as your computer downloads the next section
of the video.
Solution
1: Choose the lowest image quality streaming video.
These version of the videos has been optimized to
run on low speed Internet connections but may still
pause on some lower speed Internet connections. If
the video is still pausing then see solution 2 below.
Solution
2: Download the entire video to your computer
and then watch it. To download the video to your computer
follow the instructions below:
1.
From the list below choose the quality of video
you want to download.
2. Right mouse click, and choose "save
target as" from the menu.
3. In the "Save As window", save
the file to your Desktop.
4. Do not change the name of the file. Click
the Save button.
5. Depending on your modem speed, the download
time may vary. Take note of the file name as you
will need to reference the file once the download
is complete.
6. When the download is finished, click on
the icon on your desktop and the video will should
start to play automatically.
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